Influential Psychology: One out-of-the box Business Persuasive Skill:


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 Among other benefits, learning several psychological based tools of persuasion can give you insight into when they’re being used on you. The biggest benefit of this is that you can use these skills to influence others to buy from you. Below is a trick that most people use even when they are not aware of its psychological benefits.

 Tip: Get or borrow Man’s best friend (At least for many). Take a picture of you with a dog.

In order to give people the impression that you’re loyal, and to inspire them to be loyal to you, put up a picture of you with a dog (it doesn’t even have to be your own dog). This can make you seem like a team player, but don’t go overboard; putting up too many pictures with different dogs will kill the trick.

Here are some examples.

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You get the idea, right?? 🙂

In the interim, I have a resource for you. Take advantage of the 30 minutes complimentary success coaching session during which I can show you how to stimulate your Unique Selling preposition.  Click here for details.

Love and light

Dr. Jacinta Mpalyenkana, Ph.D, MBA

Author, Professional Speaker, Success Coach

Tapthegood.com/contact/

author@tapthegood.com.

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A Client Lost is Money Trashed! Four Steps to Build Customer Loyalty:


Building customer loyalty is not a cup of tea. It’s built over time and happens by giving consistent and quality attention to your clients.

When you think of the cost of acquiring a new customer, then keeping those you have is very important.

In the contemporary world, business owners treat their customers like prostitutes. Once they make the sale, the relationship ends.  They don’t follow up to establish how the customers are enjoying the product or service. They neither address complaints efficiently nor initiate open dialogs to establish why a client is not showing up or buying from them anymore.

When we lose one client, we lose all the other connections that he/she could have referred to our businesses. It’s like losing a clan or village: which is why we shouldn’t take things for granted.

And I envisage that some businesses are too big to personalize follow-ups to individual customers. But that shouldn’t be an excuse. Technology has made things easy. There are mobile apps, and email techniques that customer relationships’ managers can easily and timely use to stay in touch with all their customers.

Below are a few tips that I have personally employed to build a strong customer loyalty base. Please note that these tips will work best for small businesses.

  1. At the end of every client’s meeting, use these words: “Is there anything else I can do for you?”

  2. Have multiple ideas for building client loyalty through phone calls, e-mail, and postal mail. For instance;

    i) Keeping birthdays and offering coupons or free services to help your client celebrate his or her big day.

    ii) Offering simple “how to” tips, just like this article, to stay connected and engaged with your clients.

  3. Know how to approach a neglected client to regain their trust and keep their business. This implies following up and dropping your ego to find out and apologize for the part you played if relevant when you realize that your client isn’t happy with your service or product.

  4. Begin a study of other companies that have loyal clients and incorporate some of their strategies into your business.

In a nutshell: develop a smooth and open communication platform; build credibility, and remove your own mental-shoes in order to wear and really feel the temperature in your clients’ mental-shoes. 🙂

If you want to get more personal about your sales success strategies, please contact me at author@tapthegood.com to take advantage of the complimentary 30 minutes success coaching session.

Remember, nothing happens if nothing moves. 🙂

Love and light

Dr. Jacinta Mpalyenkana, Ph.D, MBA

Author, Speaker, & Success Coach

http://www.tapthegood.com

6 Questions to ask Before you Speak on Any Stage.


Being a Professional Speaker requires of us to be organized, captivating, and most importantly, memorable. However, before we achieve the preceding goals, preparation is paramount. If we don’t take care of the small things that one could consider irrelevant, chances are that we won’t achieve our speaker-objectives. 

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Below are some questions I have asked myself before I go on any stage. And don’t get me wrong; I’ve learned the hard way. I hope you can take advantage of the questions.

  1. Are you clear about who is in the audience and their connection to our organization?

  2. Do you know  how long you have to Speak?

  3. Do you need a signal to wrap up your talk?

  4. Do you have all the equipment and aids you need to deliver your talk?

  5. Have you met the person who will be introducing you?

  6. Will  you be taking questions from the audience?

If you are looking for a nation-wide Inspirational and Personal Development Speaker, please check out my website at http://tapthegood.com/speaking/ to learn more about my speaking services. Please send me an email at author@tapthegood.com

Love and light

Dr. Jacinta Mpalyenkana, Ph.D, MBA

http://www.tapthegood.com

http://tapthegood.com/speaking/

5 Steps to Find out what your Customer Really Wants


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Selling is one of the major functions of any organization, yet the least invested in. Most unsuccessful businesses think that learning how to sell is being corny. But I guess that’s why they are unsuccessful in the first place.

Below are some questions that you can ask a prospectus customer to establish what he/she really wants and if your product or service can satisfy his/her needs.

1. What do you like most about what you already have?

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2. What do you want that you don’t have?

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3. Would it be fair to ask what you like least about what you’ve got?

4. Summarize the difference between what they want and what they’ve got.

5. Establish if your product or service provides the features and benefits that they are looking for, and then make an offer.

Final offer

If you are looking for sales success strategies based on customer psychology and the contemporary buying trends, contact me for a complimentary 30 minutes success coaching session. Send me an email at author@tapthegood.com.

Until then, have a success-filled day.

http://www.tapthegood.com

Going Through Hell? 5 Ways to Liberate Your Life:


Going through hell

Going through hell? Been there. There are times in my life when I felt as if I had a concrete and eternal contract with Satan himself. Everything in my world seemed to be crumbling. I took one step forward, and then 1000 steps backwards. There is nothing I did that made me feel happy or purposeful. I was eventually short of answers and tools to try and liberate my soul. I didn’t know what else to do. Suddenly, I stopped. I stopped searching; stopped looking for answers; and just lived every moment as it prevailed.

If you are experiencing havoc in your life, I hope the following 5 steps help you remember that every beginning has an end. As long as it is a challenge, it has a solution. There are no questions without answers.

  1. Wake up every morning and breathe deeply for at least 30 minutes. As you breathe, imagine that you are breathing in pure positive energy, and breathing out all the negativity.

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  1. As you take a shower, repeat the statement; “I release all that no longer serve me”— over and over again until you are done with the shower.

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  1. During the day when worries and sadness creep in, breathe deeply. Imagine that you are breathing in a white healing light from God, and breathing out all that no longer serve you.

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  1. Drink a lot of water. And as you ease yourself, repeat the statements; “I’m releasing all that no longer serve me.”

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  1. Before you go to bed, say out loud, “From this very moment, and as I sleep tonight, my unconscious mind is liberating my spirit, freeing my mind, empowering my soul, and branding me to live a full life.”

Affirmations

I encourage you to go through this exercise for as long as you can, at least until you feel better about your life. Remember that the answers we seek are all engrained inside of us.

If you want someone to talk to, contact me for a complimentary 30 minutes phone or online session. I’m only this email away –  author@tapthegood.com

Love and light

Dr. Jacinta Mpalyenkana, Ph.D, MBA

Author, Counselor / Success Coach

Tapthegood.com

You are not your Emotions: An EFT and Ho’oponopono Complimentary Session


A few weeks ago, I blogged about how we all at times, jail up ourselves and stay in relationships with people who are more than energy vampires.

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In the relationship, you feel so emotionally weak and mentally drained, yet have no courage to walk away. He/she is like your personal blend of an addictive dangerous drug that you need to survive yet slowly but surely destroy yourself in the process. Consciously, you are well-aware that you should run for your life; however, something within you keeps you holding on. You can’t explain it. It hurts, yet emotionally stings even more, whenever you attempt to stay away from him/her.

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Do you feel me??? As also an Advanced Emotional Freedom Technique (EFT) Practitioner, I have included a brief video at the end of this article, with a free EFT session for anyone who feels like they are in a relationship-jail. The session will address general root-causes of any emotions that could be promoting one’s self-jailing attitude.

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EFT is a psychologically-charged technique discovered over five thousand years ago by the Acupuncturists. Just like them, less of needles, EFT works by one tapping on the same meridian points and self-talking, while acknowledging whatever emotions are engrossed in the body’s energetic system; which then magically gets rid of them. EFT has been known to produce instant results regardless of whether one believes in the process or not.

In the attached video, please tap along with me, as you repeat the statements that I say. Try it out with enthusiasm. This may be the ticket to your emotional freedom. Happy tappy. https://youtu.be/Z5F49Gon-aQ

EFT

There is another resource that I recommend. The book – Love, Men and Money: How to Attract and Retain them, contains a lot of healing EFT sessions that will get you started on your emotional freedom journey.

Front cover

link to video is https://youtu.be/Z5F49Gon-aQ

Love and light

Dr. Jacinta Mpalyenkana, Ph.D, MBA

Author, Counselor / Success Coach

Tapthegood.com