5 Steps to Find out what your Customer Really Wants


Keep_Your_Customers_Coming_Back_and_Have_Them_Bring_Their_Friends_w_Them

Selling is one of the major functions of any organization, yet the least invested in. Most unsuccessful businesses think that learning how to sell is being corny. But I guess that’s why they are unsuccessful in the first place.

Below are some questions that you can ask a prospectus customer to establish what he/she really wants and if your product or service can satisfy his/her needs.

1. What do you like most about what you already have?

customer

2. What do you want that you don’t have?

Offer

3. Would it be fair to ask what you like least about what you’ve got?

4. Summarize the difference between what they want and what they’ve got.

5. Establish if your product or service provides the features and benefits that they are looking for, and then make an offer.

Final offer

If you are looking for sales success strategies based on customer psychology and the contemporary buying trends, contact me for a complimentary 30 minutes success coaching session. Send me an email at author@tapthegood.com.

Until then, have a success-filled day.

http://www.tapthegood.com

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